| Can I change the design? |
Our websites are what we call "customizable pre-developed websites". You start by picking a design layout that you like best and we customize it for you with your color choices, graphics, logos, wording, etc. You can change almost everything except the basic design layout. The possibilities are only limited by your imagination! |
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| Can I change the wording on the buttons? |
Yes. Our websites are highly customizable, and we would consider this part of your setup fee. |
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| Can I incorporate elements of my current website into one of yours? |
Sure! We can incorporate your current website’s content, pages, images, documents, etc. into any of our website packages. If you wish, you can even use your current website’s design/layout instead of choosing one of our pre-developed designs. |
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| Can I pay by check? |
Yes. If you wish to pay by check, please call us at 973-582-2257 to place your order. You can also prepay annual website hosting by check. |
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| Can I take a feature from a higher level package and switch it with a feature I don't want in a lower level package? |
That depends on which features you want to switch, but usually this is not a problem! Contact us if you have any questions about switching features. |
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| Do I have to host with you? |
Yes. Our websites are dynamic and connected to a central database that powers them, so they must be hosted by us on our web servers in order to work properly. The hosting fee also includes website maintenance and customer support. Unlike other website companies, we do not lock you into any hosting contracts - you can cancel your website hosting anytime. See the Q&A for "What does your hosting fee include?" below for more info on our hosting services. |
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| Do you also design custom websites? |
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| Do you also design logos? |
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| How long will it take to get my new website up and running? |
New websites are usually up and running within 3-5 business days of your order. Your website may take longer to go live if you are transferring a domain name (as opposed to registering a new domain name). Domain name transfers take 24-72 hours to complete. |
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| How would a prospect find my site? |
A prospect would find your site through your personal advertising (signs, business cards, etc.) as well as through the search engines. All of our packages include access to our Search Engine Dashboard, which will help you get on the major Search Engines. For our real estate and builder websites, our Deluxe packages include listing syndication, which will drive more traffic and lead to your website in addition to advertising your listings on various real estate websites. |
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| Is email part of the package? |
Yes, but the type of email depends on which website package you choose. All our website packages come with unlimited email forwarding addresses. A forwarding address is an e-mail address that forwards all email received by it to another e-mail account. Some packages include POP email accounts. POP email accounts allow users to send and receive email using any standards-based client (such as Outlook). You can also check your POP email account using our web-based email system. |
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| What does the Search Engine Dashboard do? |
Our amazing Search Engine Dashboard will allow you to easily 1) check and see if your site has been indexed by the major search engines 2) submit your site to the major search engines 3) create and submit sitemaps to Google, Yahoo, MSN and Ask.com and 4) read important SEO (search engine optimization) articles, such as "How Google Ranks Your Site" and "How To Improve Your Site's Search Engine Ranking". |
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| What does your hosting fee include? |
All our website hosting packages include normal website maintenance & customer support, email service (POP and/or forwarding accounts), unlimited space and bandwidth (within reason), website statistics, and access to our Search Engine Dashboard. Regarding website maintenance: we pretty much do whatever you want - we don't like to nickel and dime our clients! We will act as your webmaster. Unless you are a web designer or know how to maintain a website yourself, you will need to hire a webmaster regardless of where you host your website. Part of the hosting fee is also for the use of our intellectual property (the control panel and back end of the website). |
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| What if I want to change my design after my original design choice has already been setup? |
You can change your design at any time. We generally charge $100 for a design change (you may also change your colors, graphics, logo, etc.) and $50 for a color scheme change (if you keep your current design). |
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| Who owns the domain name? |
When you order your new website, you can choose to register a new domain name. We will register and maintain your domain name for you, but the domain name is owned by you. |
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| Who owns the website design? |
While we own all the original website designs, you own your customized template. If for any reason you decide to cancel your website services with our company, you will have the option of taking your customized template files with you. We will provide you with a license to use your design and a copy of the files associated with your design. |
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